Empathy
Listening
- Reflection
- Calm voice
- Eye contact
- Focus
- Positive energy
- Non-defensive posture
Listening Problems
- Mind reading
- Rehearsing
- Filtering
- Judging
- Advising
- Sparring
- Ambushing
Speaking
- I statements
- No blame
- Calm voice
- Attention to body language
- Eye contact
- No ambushing
Speaking Problems
- Blaming
- Criticizing
- Contempt
- Stonewalling
- Witholding
- Lying
- Being right
Affection
- Gentle touch
- Massage feet or hands
- Foreplay
- Bathing or showering together
- Kissing
- Mood and atmosphere